配送ポリシー
International Shipping Policy
Our website is provided by Akiko Toya
1-1-3-29F Umeda Kita-ku, Osaka-shi, Osaka 530-0001 Japan
Shipment processing times:
Asia 2-8 days Oceania 7-8 days Europe 5-10 days
*Shipping to the United States and Canada is temporarily unavailable.
Delivery:
Products are delivered to the address provided by you and in the manner outlined in the order summary.
Upon delivery, please check the content and report any issues promptly using the contact details provided in this document or as outlined in the delivery note. If the parcel appears visibly damaged, you may refuse to accept it.
Failed delivery:
We are not liable for delivery errors due to incorrect or incomplete information provided by you during the purchasing process nor for any damage or delays after delivery to a carrier organised by you and not offered or recommended by us.
If the goods are not received or collected at the time or within the period specified, they will be returned to us. We will contact you to schedule a second delivery attempt or to agree on a future course of action.
Unless otherwise agreed, each delivery attempt after the second one will be at your expense.
日本国内発送について
■配送料 日本国内無料でお届けいたします
■日本郵便（ゆうパック）にて日本国内から発送いたします
■引渡し時期
1～3営業日以内に発送いたします。（土日祝日は発送業務をお休みとさせて頂きます。）
お急ぎでのご注文の際はご購入前にメールにてお問い合わせください。
info@stellagreyhound.com